Personal data
Account, device, and session data are used only to run service
1 minute wi9 App data protection
Effective date: November 2026; this policy has 5 opt-out steps, and each step is clearly shown
Security level
Separate controls are in place to reduce risk during login and verification.
Cookies
Cookies remember sessions, language, and preferences
Your rights
Requests to view, correct, or delete data can be made
Help
If you have questions, the support team is available for quick answers.
How to disable marketing emails after wi9 Register
Change email preferences in 3
- Log in to wi9 and go to account settings
- Turn off promotional emails in the messages section
- The change will take effect within 2 minutes
There may still be urgent security notices sent for transactions or login alerts.
To simplify the process Help Center privacy guidelines You can view
Cookies and tracking controls in the wi9 APK
Control is in hand after changing two settings
- Necessary cookies are required to run the site.
- Analytics cookies help understand usage patterns
- Unnecessary tracking can be turned off
Many users in Dhaka keep only essential cookies on mobile to save data, load pages faster, and reduce battery usage.
Cookie preferences can be set in 1 minute after first sign-in
Data analysis and partner sharing
Four types of data are summarized here
Usage analytics
The site is adjusted based on session, page views, and device type.
Login security
If unusual login is detected, separate verification may be required
Limited sharing
Only necessary data is shared to run service
Record keeping
Relevant logs are kept to audit and prevent fraud
For local users, support related to bKash, Nagad, and Rocket is available through separate channels, making Dhaka users' questions easier to match.
To learn more Local payment guidelines And Terms and Conditions You can view
3 steps to delete account
This is a 5-minute job, not more.
- Log in to wi9 and go to account settings
- Request deletion from your account
- If you receive a confirmation email, the process will begin within 24 hours
After deletion, some records may be retained for a limited time for legal reasons, security, and fraud prevention.
If previously wi9 Privacy Policy Read it to clearly understand what data is stored and how
Your rights: view, correct, or restrict
Six types of requests apply here
Data correction
Change if name, phone, or email is wrong
View data
You can request to know what information is stored.
Process limited.
Data usage can be stopped for some tasks.
Ask for explanation.
If you have questions about the policy, support will explain.
Questions about privacy? Write in wi9 Help.
Two paths to a quick answer: email and help page.
If you want wi9 Contact Page Direct requests from Dhaka or any city can receive help in the same way.
Final note: in the wi9 App you have several controls over your data; wi9 Login, wi9 Download, and wi9 Register-related questions—this page is the best place to start.
